Difference between revisions of "Email Templates"
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In [[What_is_Service_Manager? |''Service Manager'']], Email templates can be created to allow automated responses to be created to requests. These are driven by [[What_is_workflow? |workflow]] so the relevant email is sent when the BPM requires it. | In [[What_is_Service_Manager? |''Service Manager'']], Email templates can be created to allow automated responses to be created to requests. These are driven by [[What_is_workflow? |workflow]] so the relevant email is sent when the BPM requires it. | ||
| − | You set up up an email template using the [[What_is_the_Hornbill_Admin_tool? |Admin tool]]. Please see this Video for how to for this. | + | You set up up an email template using the [[What_is_the_Hornbill_Admin_tool? |Admin tool]]. Please see this Video for how to for this... |
{{#ev:youtube|Grp7z_kcmxI|400|center}} | {{#ev:youtube|Grp7z_kcmxI|400|center}} | ||
Revision as of 11:28, 14 July 2014
In Service Manager, Email templates can be created to allow automated responses to be created to requests. These are driven by workflow so the relevant email is sent when the BPM requires it.
You set up up an email template using the Admin tool. Please see this Video for how to for this...