Difference between revisions of "Email Administration"
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===Application=== | ===Application=== | ||
* [[Email Templates|Templates]] | * [[Email Templates|Templates]] | ||
| − | [[Category:Administration]] | + | [[Category:Administration]][[Category:Email_Administration]] |
Revision as of 09:38, 26 January 2016
Home > Administration > Email
Introduction
Hornbill includes some powerful email integration capabilities. This is performed in Hornbill Administration in the context of Instance Configuration under the "Email" menu item.
Features
Instance
- This is where the outbound mail functionality is configured. It is best practice to allow your mail server to act as an SMTP Smart Host which relays mail, originating from your Hornbill instance, on to the intended recipients.
- Routing Rules
- Once emails arrive in your Hornbill instance, it is possible to configure certain actions based on the email content.
- Configuring a Shared Mailbox enables Hornbill to import mail from an existing mail server account using either the industry standard POP3 or IMAP protocol. To link the outbound configuration with the Shared Mailbox, you must set a default address (based on the created Domain) via the "Addresses" tab of the Shared Mailbox properties.