Email Action Item

From Hornbill
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Introduction

The Email Action within a request enables the sending of emails directly from the request to any recipient that you wish to communicate with regarding that particular request. Email communication sent from a request is captured in the Timeline to help track and view all outbound emails send about that request.

Administration

Access

  • Shared Mailbox
  • Service

Email Template

Recipients

Attachments

Snippets

Sharing

Variables

Visibility

Timeline