Difference between revisions of "Email Action Item"
Jump to navigation
Jump to search
| Line 7: | Line 7: | ||
=== Access === | === Access === | ||
* Shared Mailbox | * Shared Mailbox | ||
| + | * Service | ||
=== Email Template === | === Email Template === | ||
Revision as of 10:48, 8 April 2016
Home > Service Manager
Introduction
The Email Action within a request enables the sending of emails directly from the request to any recipient that you wish to communicate with regarding that particular request. Email communication sent from a request is captured in the Timeline to help track and view all outbound emails send about that request.
Administration
Access
- Shared Mailbox
- Service