Difference between revisions of "Email Action Item"
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− | [[Category:Service Manager]] | + | [[Category:Service Manager]][[Category:Video]] |
Revision as of 10:47, 8 April 2016
Home > Service Manager
Introduction
The Email Action within a request enables the sending of emails directly from the request to any recipient that you wish to communicate with regarding that particular request. Email communication sent from a request is captured in the Timeline to help track and view all outbound emails send about that request.
Administration
Access
- Shared Mailbox