Difference between revisions of "Email Action Item"

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__NOTOC__[[Main Page|Home]] > Service Manager
 
__NOTOC__[[Main Page|Home]] > Service Manager
==Introduction=={{#ev:youtube|zebBCtzFqU0|400|right}}
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{{#ev:youtube|zebBCtzFqU0|400|right}}
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==Introduction==
 
The Email Action within a request enables the sending of emails directly from the request to any recipient that you wish to communicate with regarding that particular request.  Email communication sent from a request is captured in the Timeline to help track and view all outbound emails send about that request.
 
The Email Action within a request enables the sending of emails directly from the request to any recipient that you wish to communicate with regarding that particular request.  Email communication sent from a request is captured in the Timeline to help track and view all outbound emails send about that request.
  

Revision as of 10:46, 8 April 2016

Home > Service Manager

Introduction

The Email Action within a request enables the sending of emails directly from the request to any recipient that you wish to communicate with regarding that particular request. Email communication sent from a request is captured in the Timeline to help track and view all outbound emails send about that request.

Administration

Access

  • Shared Mailbox

Email Template

Recipients

Attachments

Snippets

Sharing

Variables

Visibility

Timeline