Difference between revisions of "Email Action Item"
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__NOTOC__[[Main Page|Home]] > Service Manager | __NOTOC__[[Main Page|Home]] > Service Manager | ||
− | ==Introduction== | + | ==Introduction=={{#ev:youtube|zebBCtzFqU0|400|right}} |
The Email Action within a request enables the sending of emails directly from the request to any recipient that you wish to communicate with regarding that particular request. Email communication sent from a request is captured in the Timeline to help track and view all outbound emails send about that request. | The Email Action within a request enables the sending of emails directly from the request to any recipient that you wish to communicate with regarding that particular request. Email communication sent from a request is captured in the Timeline to help track and view all outbound emails send about that request. | ||
Revision as of 10:46, 8 April 2016
Home > Service Manager
==Introduction==
The Email Action within a request enables the sending of emails directly from the request to any recipient that you wish to communicate with regarding that particular request. Email communication sent from a request is captured in the Timeline to help track and view all outbound emails send about that request.
Administration
Access
- Shared Mailbox