Difference between revisions of "Dynatrace"

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This document can now be found at its new location in the [https://docs.hornbill.com/ibridge-packages/welcome Hornbill Document Library].
__NOTOC__[[Main Page|Home]] > [[Integration]] > [[Business Process Automation & Orchestration]] > [[Hornbill iBridge]] > Dynatrace
 
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[[File:dynatrace_logo.png|300px]]
 
<br>
 
==Introduction==
 
Dynatrace provides a software intelligence platform, providing real-time answers into the performance of applications, the interconnected services, the underlying cloud infrastructure and the experiences of users.
 
  
Manage Problems on your Dynatrace SaaS instance.
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    [[file:hornbill-document-library.png|iBridge Package Reference|link=https://docs.hornbill.com/ibridge-packages/welcome]]
 
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== Related Articles ==
 
:* [[Hornbill iBridge]]
 
:* [[Hornbill_KeySafe|KeySafe]]
 
:* [[Integration Call]]
 
:* [[Business_Process_Designer|Business Process Designer]]
 
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==KeySafe Configuration==
 
[[File:dynatrace_keysafe.png|400px|right]]
 
In order to integrate with Dynatrace, you will first need to configure, and securely store the authentication credentials for the Dynatrace Account/s you want to use with the Hornbill App.
 
 
 
Configure your '''Dynatrace''' account authentication in '''[[Hornbill_KeySafe|KeySafe]]''' in order to use the Dynatrace options.
 
 
 
In the admin console > System > Security > KeySafe
 
 
 
* Click on '''+'''
 
* In the '''Type''' field, select '''Dynatrace SaaS'''
 
* Give the API Key a title (this is the name/identifier for the Dynatrace account as you will see it when using the Integration Call node in your business process)
 
* Optionally add a description
 
* The '''API Token''' field should be populated with an API Token that was generated against a user profile on your Dynatrace instance
 
* The '''Environment ID''' field should be populated with the '''your-environment-id''' value taken from your Dynatrace SaaS URL: https://'''your-environment-id'''.live.dynatrace.com
 
* Click '''Create Key''' to save
 
 
 
'''Managing Dynatrace Configurations'''
 
 
 
* Use KeySafe to create, store and enable integrations with multiple Dynatrace accounts for use in your business processes
 
 
 
==Business Process==
 
 
 
===Options (Methods)===
 
Once you have your Dynatrace account authorised, you're all set to use it with the '''[[Integration Call]]''' in your business processes. The following options are now available for you to use with Dynatrace:
 
 
 
* '''Problems'''
 
** '''Close''' - Allows you to Close your Dynatrace Problems;
 
** '''Comment''' - Allows you to add a Comment on to a Dynatrace Problem.
 
 
 
Read more about using the '''[[Integration Call]]''' from the Related Articles section, and learn how to work with input and output parameters for each of the Dynatrace options.
 
 
 
[[Category:Integration]]
 

Latest revision as of 18:20, 10 April 2024

This document can now be found at its new location in the Hornbill Document Library.

   iBridge Package Reference