Customize Customer Portal

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Index

Introduction The Customer Portal provides options to apply images and colors to the design and layout.

Related Articles Guest Accounts Service Manager Portal Settings

Settings

• Allow Profile Update

Turning this option ON will allow a contact to view and update their profile information

• Logo

Add your company logo to the top banner of the Customer Portal. This field need to contain a secure URL (https) to the image, which must be either a .png or .jpg.

• Logo Height

Adjust the height of your logo for a perfect fit in the top banner

• Home Page Image

Using a URL, include Home Page image. This URL must be public facing in order for external contacts to see this image. This field need to contain a secure URL (https) to the image, which must be either a .png or .jpg. For best fit, the size of the image should be around 1024 x 768

• Home Page Image background Colour

Can be used in either in place of an image or the background for a transparent image

• Header Colour

The colour of the top navigation bar

• Second Head Colour

The colour of the space between the navigation bar and the Home Page Image

• Navbar Text Colour

Text colour for any text that appears in the top navigation bar

• Home Page Background Colour

This applies to the middle section of the page, below the image.

Home Page Text

• Main Image Text

• Section Title (When not logged in)

Set to 0 (zero) if you do not wish to include this title

• Section Title (When not logged in)

Set to 0 (zero) if you do not wish to include this title

• Section Text

Set to 0 (zero) if you do not wish to include this title

Social Information

• Twitter ID

Add your company's Twitter ID. Enter 0 (zero) to hide this line

• Linkedin ID

Add your company's LinkedIn ID. Enter 0 (zero) to hide this line

• YouTube ID

Add your company's YouTube Channel link. Enter 0 (zero) to hide this line

• Facebook ID

Add your company's Facebook page. Enter 0 (zero) to hide this line

• Social Links Background Colour

• Social Links Text Colour

• Social Text Colour

If all Social Information Fields contain a 0 (zero), this section will be completely removed

Contact Information

Add contact information for your users on how to contact your Service Desk. Set any field to 0 (zero) in order to hide it from view. Added 0 (zero) to all fields will hide this entire section.

• Contact Title

Contact Us

• Phone Number

+44 (0)20 8582 8282

• Email

support@hornbill.com

• Address

Hornbill, Apollo - Odyssey Business Park, West End Road, Ruislip, HA4 6QD, United Kingdom

About Details

• About Title

Hornbill Customer Portal

• About Text

The Customer Portal can be used to view and update requests.

• Login Details

Auto Login

• Terms and Conditions