Difference between revisions of "Customize Customer Portal"
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== Contact Information == | == Contact Information == | ||
− | [[File:PortalContactUS.png|right]] | + | [[File:PortalContactUS.png|right|link=]] |
Add contact information for your users on how to contact your Service Desk. Set any field to 0 (zero) in order to hide it from view. Added 0 (zero) to all fields will hide this entire section. | Add contact information for your users on how to contact your Service Desk. Set any field to 0 (zero) in order to hide it from view. Added 0 (zero) to all fields will hide this entire section. | ||
{{bullet1|Contact Title|Contact Us}} | {{bullet1|Contact Title|Contact Us}} |
Revision as of 22:20, 3 June 2020
Home > Administration > System > Manage Portals > Customize Customer Portal | Index |
IntroductionThe Customer Portal provides options to apply images and colors to the design and layout. |
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Settings
- Allow Profile Update
- Turning this option ON will allow a contact to view and update their profile information
- Logo
- Add your company logo to the top banner of the Customer Portal. This field need to contain a secure URL (https) to the image, which must be either a .png or .jpg.
- Logo Height
- Adjust the height of your logo for a perfect fit in the top banner
- Home Page Image
- Using a URL, include Home Page image. This URL must be public facing in order for external contacts to see this image. This field need to contain a secure URL (https) to the image, which must be either a .png or .jpg. For best fit, the size of the image should be around 1024 x 768
- Home Page Image background Colour
- Can be used in either in place of an image or the background for a transparent image
- Header Colour
- The colour of the top navigation bar
- Second Head Colour
- The colour of the space between the navigation bar and the Home Page Image
- Navbar Text Colour
- Text colour for any text that appears in the top navigation bar
- Home Page Background Colour
- This applies to the middle section of the page, below the image.
Home Page Text
- Main Image Text
- Section Title (When not logged in)
- Set to 0 (zero) if you do not wish to include this title
- Section Title (When not logged in)
- Set to 0 (zero) if you do not wish to include this title
- Section Text
- Set to 0 (zero) if you do not wish to include this title
Social Information
- Twitter ID
- Add your company's Twitter ID. Enter 0 (zero) to hide this line
- Linkedin ID
- Add your company's LinkedIn ID. Enter 0 (zero) to hide this line
- YouTube ID
- Add your company's YouTube Channel link. Enter 0 (zero) to hide this line
- Facebook ID
- Add your company's Facebook page. Enter 0 (zero) to hide this line
- Social Links Background Colour
- Social Links Text Colour
- Social Text Colour
- If all Social Information Fields contain a 0 (zero), this section will be completely removed
Contact Information
Add contact information for your users on how to contact your Service Desk. Set any field to 0 (zero) in order to hide it from view. Added 0 (zero) to all fields will hide this entire section.
- Contact Title
- Contact Us
- Phone Number
- +44 (0)20 8582 8282
- support@hornbill.com
- Address
- Hornbill, Apollo - Odyssey Business Park, West End Road, Ruislip, HA4 6QD, United Kingdom
About Details
- About Title
- Hornbill Customer Portal
- About Text
- The Customer Portal can be used to view and update requests.
- Login Details
- Auto Login
- Terms and Conditions