Difference between revisions of "Customize Customer Portal"

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This document can now be found at its new location in the [https://docs.hornbill.com/esp-config/customize/customer-portal-setup/ Hornbill Document Library].
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[[file:hornbill-document-library.png|Hornbill Cloud|link=https://docs.hornbill.com/esp-config/customize/customer-portal-setup/]]
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{{DISPLAYTITLE:Customer Portal}}
 
{{DISPLAYTITLE:Customer Portal}}
 
{{breadcrumb|[[Main Page|Home]] > [[Configuration]] > [[Platform Configuration]] > Customer Portal|Configuration}}
 
{{breadcrumb|[[Main Page|Home]] > [[Configuration]] > [[Platform Configuration]] > Customer Portal|Configuration}}
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===Options===
 
===Options===
 
{{bullet1|Session Timeout|The number of seconds until a user's session automatically ends after no activity}}
 
{{bullet1|Session Timeout|The number of seconds until a user's session automatically ends after no activity}}
{{bullet1|Permissions|
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{{bullet1|Permissions|}}
 
{{bullet2|Allows contacts to register themselves on this portal|A new visitor to the customer portal will be able to register themselves and have immediate access to the Customer Portal}}
 
{{bullet2|Allows contacts to register themselves on this portal|A new visitor to the customer portal will be able to register themselves and have immediate access to the Customer Portal}}
{{bullet2||Allow contacts to select their organisation as part of online registration|Organisation records have the option to allow the organisation name to be available during the registration where the new contact can select from a list of organisations.}}
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{{bullet2|Allow contacts to select their organisation as part of online registration|Organisation records have the option to allow the organisation name to be available during the registration where the new contact can select from a list of organisations.}}
 
{{bullet2|Allow contacts to reset their password|Following registration, a temporary generated password may be provided to the contact. Enabling this will allow the contact to change this password.}}
 
{{bullet2|Allow contacts to reset their password|Following registration, a temporary generated password may be provided to the contact. Enabling this will allow the contact to change this password.}}
 
{{bullet2|New guest registrations require authorization before they can log on|Select this option if you require any registration to be authorized before allowing them to log in.}}
 
{{bullet2|New guest registrations require authorization before they can log on|Select this option if you require any registration to be authorized before allowing them to log in.}}
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==Translations==
 
==Translations==
 
==Contact Access==
 
==Contact Access==
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=== Contact Access ===
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The Contact Access list shows the contacts or Guest Accounts that have been associated with the Customer Portal. 
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{{bullet1|Add Contact|Add an existing contact to the Customer Portal Account}}
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{{bullet1|Set Access|Change the access a contact has to the Customer Portal}}
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{{bullet2|Remove Access|Selecting this will remove the contact from the Customer Portal Account}}
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{{bullet2|Approved|Set the contact to be approved for access to the Customer Portal.  This is automatically set when a contact is manually added to the Customer Portal Account}}
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{{bullet2|Suspended|Temporarily suspend a contact's access to the Customer Portal.  A contact can be automatically set to ''suspended'' after multiple failed password attempts.}}
 
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{{rightBox|Related articles|
 
{{rightBox|Related articles|
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[[Category:Configuration]]
 
[[Category:Configuration]]
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[[Category:HDOC]]

Latest revision as of 18:38, 11 April 2024

This document can now be found at its new location in the Hornbill Document Library.

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