Difference between revisions of "Customer"

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__NOTOC__[[Main Page|Home]] > Service Manager [[File:CustomerActionBar.png|right|400px]]
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This document can now be found at its new location in the [https://docs.hornbill.com/servicemanager-user-guide/service-portfolio/requests/customer-action/ Hornbill Document Library].
== Introduction ==
 
  
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[[file:hornbill-document-library.png|Customer Action|link=https://docs.hornbill.com/servicemanager-user-guide/service-portfolio/requests/customer-action/]]
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__NOTOC__[[Main Page|Home]] > [[Service Manager]] > Customer Action Item
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==Introduction==
 
The Customer Action allows a user to assign a customer to a request, or change who the customer of the request is.  
 
The Customer Action allows a user to assign a customer to a request, or change who the customer of the request is.  
  
 
In many scenarios the customer will have been initially populated when the request was raised through progressive capture.
 
In many scenarios the customer will have been initially populated when the request was raised through progressive capture.
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== Related Articles ==
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:* [[Service_Manager_Business_Process_Workflow#Access_Control|Access Control]]
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[[File:CustomerActionBar.png|right|400px]]
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===Changing Customer===
 
===Changing Customer===
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Decide if the customer action post on the timeline of the request will be customer facing or private to the team working on the request.
 
Decide if the customer action post on the timeline of the request will be customer facing or private to the team working on the request.
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Revision as of 22:34, 11 January 2024

This document can now be found at its new location in the Hornbill Document Library.

Customer Action