Difference between revisions of "Configuration Item Explorer"

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Define bi-directional relationships between CI's by setting the relationship type and level of impact by selecting form the relationship types and impact levels.
 
Define bi-directional relationships between CI's by setting the relationship type and level of impact by selecting form the relationship types and impact levels.
  
:* Dependancy on the Parent
+
* Dependancy on the Parent
:* Dependancy from the Parent
+
: Click on the Explorer and the arrow facing the Parent Configuration Item, choose the relevant '''Dependancy''' from the drop down and the '''Impact''' level and select '''Save''' to create the relationship
  
The available relationship types can be set differently depending on the direction of the relationships, and be different depending on the type of CI's being connected. These options can be configured in the admin tool under Home > Configuration Manager > Application Settings and the app.cm.explorer.items.dependencies system setting.
+
* Dependancy from the Parent
 +
: Click on the Explorer and the arrow facing away from the Parent Configuration Item, choose the relevant '''Dependancy''' from the drop down and the '''Impact''' level and select '''Save''' to create the relationship
 +
 
 +
Edit or remove the relationships by clicking on either relationship link and changing the '''Dependancy''' or '''Impact''' and selecting '''Save''' to apply the change
 +
 
 +
The available relationship types can be set differently depending on the direction of the relationships, and be different depending on the type of Configuration Items being connected.  
 +
* These options can be configured in the admin tool under Home > Configuration Manager > Application Settings and the '''app.cm.explorer.items.dependencies''' system setting.
  
* '''Set Current Node as Root''': When viewing the Details of a CI from another CI, use the option from the menu to Set Current Node as Root. This will reset the explorer view using this CI as the Root.
 
* '''Details''': Click on the name of the CI to see it's information displayed in the Details section on the explorer. Select the Title of the CI from the Details section to open the CI in a new tab
 
  
 
[[Category:Configuration Manager]]
 
[[Category:Configuration Manager]]

Revision as of 07:15, 3 August 2017

Home > Configuration Manager (Beta) > Configuration Item Explorer

Introduction

The CI Explorer provides a graphical representation of associated or linked CIs. The explorer can be launched from within the Configuration Manager app, or from other views where the Configuration App plug in is available. Typically this would be from Configuration Item views, such as Service records, or Request records.

The Explorer can be used to view and define relationships between Configuration Items.

Related Articles

Features

When opening the Explorer view, it's root will default to the Configuration item which it was launched from.

Explorer View

Configuration Manager CI Explorer.png

If the Configuration item has existing defined relationships to other Configuration Items , then the first level of these relationships will be visible.

  • If further levels exists, click on the + icon of a Configuration Item in the explorer the next level
  • To hide or contract an explorer level, click on the - icon of a Configuration Item
  • By Default the explorer is set to expand to a maximum of 3 levels, but this can be configured in the admin tool under Home > Configuration Manager > Applications Settings and the app.cm.explorer.diagram.level.max system setting

Each Configuration Item will either be flagged as being In Policy or not, denoted on the explorer by a Tick or Cross icon.

  • Configuration Items can be moved in or out of Policy by clicking on the icon and switching it from a Tick or a Cross




Explorer View Filters

The displayed Configuration items in the explorer can be filtered on various criteria, this is detailed below.

In Policy

Show all Configuration Items, just those marked as in policy, or those out of Policy

Impact Relationship Visibility

Filter the displayed Configuration Items by level of impact. By default All will be visible, but filter this to only show Configuration Items where the Relationships are marked as High, Medium or Low Impact

CI Visibility

Choose which Configuration Item Types are displayed on the Explorer by enabling or disabling the Types from the menu control.

  • By Default all Configuration Types will be displayed
  • Configuration Item Types are:
  • Assets
  • Requests
  • Documents
  • Users
  • Services

Defining Dependancy Relationships

Relationship Definitions

Define bi-directional relationships between CI's by setting the relationship type and level of impact by selecting form the relationship types and impact levels.

  • Dependancy on the Parent
Click on the Explorer and the arrow facing the Parent Configuration Item, choose the relevant Dependancy from the drop down and the Impact level and select Save to create the relationship
  • Dependancy from the Parent
Click on the Explorer and the arrow facing away from the Parent Configuration Item, choose the relevant Dependancy from the drop down and the Impact level and select Save to create the relationship

Edit or remove the relationships by clicking on either relationship link and changing the Dependancy or Impact and selecting Save to apply the change

The available relationship types can be set differently depending on the direction of the relationships, and be different depending on the type of Configuration Items being connected.

  • These options can be configured in the admin tool under Home > Configuration Manager > Application Settings and the app.cm.explorer.items.dependencies system setting.