Configuration
Introduction
Hornbill Administration is an application to be used to administer your cloud instance of Hornbill by a user who has Admin role and rights. If you have that role assigned then you can carry out the activities
- Installing new applications
- Creating, modifying and removing users
- Managing translations to various languages
- Monitoring the status of your instance
You can take a quick tour of the functions of Hornbill Administration by selecting the coffee cup 
which guide you through how to configure Hornbill to the way you want to work.
Features
- Home
- Users, Roles, & Groups
- App Store
- Security
- Portals
- Workflow
- Settings
- Data
- Language
- Monitor
- What is an App?
- An App is an Application with specific business function that runs on the Hornbill platform. Each App is licensed individually and can be installed by an administrator from the App Store. Apps integrate with the Collaboration core and sometimes with each other. Examples of Apps are Service Manager and Customer Manager.