Co-Worker Service Manager

When viewing a contact record you are able to view the requests that have been raised for that contact along with the Services that they are subscribed to. These are presented in two collapsed sections that can be expanded to show the content of each. Requests When this section is expanded a fully functioning Request List is displayed. This Request List functions in the same way as the main request list and respects the rights and access that the support person has to the requests, only showing those that are assigned to their teams or the services that they support. Services When this section is expanded a list of Services that the customer is subscribed to is displayed. A support person with the appropriate rights will be able to click on each service to access more information about the service.