Difference between revisions of "Client-debugging-report"

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====API Calls====
 
====API Calls====
API (Data requested by the client to the server) that thas failed.
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API (Data requested by the client to the server) that has failed.

Latest revision as of 04:47, 6 May 2021

Client Support Information - Debug Report

This report will usually be requested by a member of Hornbill or a partner. Please download the file and follow the instructions you were given.

Note that this data may contain personal information.

The report contains the following information:

Client Side Details

  • Browser Software and Version
  • Browser Language
  • Browser Online Status
  • Screen Resolution
  • Hornbill User ID
  • Hornbill Account Type (User or Basic)
  • Hornbill Language

JavaScript Exceptions

If an exception was caught by our code we will send this information

API Calls

API (Data requested by the client to the server) that has failed.