Difference between revisions of "Client-debugging-report"
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==Client Support Information - Debug Report== | ==Client Support Information - Debug Report== | ||
This report will usually be requested by a member of Hornbill or a partner. Please download the file and follow the instructions you were given. | This report will usually be requested by a member of Hornbill or a partner. Please download the file and follow the instructions you were given. | ||
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+ | Note that this data may contain personal information. | ||
=== The report contains the following information:=== | === The report contains the following information:=== | ||
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====API Calls==== | ====API Calls==== | ||
API (Data requested by the client to the server) that thas failed. | API (Data requested by the client to the server) that thas failed. | ||
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Revision as of 14:35, 24 March 2020
Client Support Information - Debug Report
This report will usually be requested by a member of Hornbill or a partner. Please download the file and follow the instructions you were given.
Note that this data may contain personal information.
The report contains the following information:
Client Side Details
- Browser Software and Version
- Browser Language
- Browser Online Status
- Screen Resolution
- Hornbill User ID
- Hornbill Account Type (User or Basic)
- Hornbill Language
JavaScript Exceptions
If an exception was caught by our code we will send this information
API Calls
API (Data requested by the client to the server) that thas failed.