Difference between revisions of "Client-debugging-report"
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| − | ==Client | + | ==Client Support Information - Debug Report== |
This report will usually be requested by a member of Hornbill or a partner. Please download the file and follow the instructions you were given. | This report will usually be requested by a member of Hornbill or a partner. Please download the file and follow the instructions you were given. | ||
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API (Data requested by the client to the server) that thas failed. | API (Data requested by the client to the server) that thas failed. | ||
| − | If you are concerned about | + | If you are concerned about sensitive information there is an option to filter this information in the popup. |
* Include API Calls - If unchecked it will not send the API information. | * Include API Calls - If unchecked it will not send the API information. | ||
* Include API Request Data - If unchecked it will send the API but not the requested data, just the exception information. | * Include API Request Data - If unchecked it will send the API but not the requested data, just the exception information. | ||
Revision as of 09:44, 24 March 2020
Client Support Information - Debug Report
This report will usually be requested by a member of Hornbill or a partner. Please download the file and follow the instructions you were given.
The report contains the following information:
Client Side Details
- Navigator userAgent
- Navigator-language
- Navigator-onLine
- Screen-resolution
- User-Hornbill-userId
- User-Hornbill-accountClass
- User-Hornbill-language
JavaScript Exceptions
If an exception was caught by our code we will send this information
API Calls
API (Data requested by the client to the server) that thas failed.
If you are concerned about sensitive information there is an option to filter this information in the popup.
- Include API Calls - If unchecked it will not send the API information.
- Include API Request Data - If unchecked it will send the API but not the requested data, just the exception information.