Difference between revisions of "Client-debugging-report"

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(Created page with "==Client Debugging report== This report will usually be requested by a member of Hornbill or a partner. Please download the file and follow the instructions you were given. =...")
 
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If an exception was caught by our code we will send this information
 
If an exception was caught by our code we will send this information
  
====XMLMC Calls====
+
====API Calls====
XMLMC (Data requested by the client to the server) that thas failed.
+
API (Data requested by the client to the server) that thas failed.
  
 
If you are concerned about sensible information there is an option to filter this information in the popup.
 
If you are concerned about sensible information there is an option to filter this information in the popup.
* Enable XMLMC - If unchecked it will not send the XMLMC information.
+
* Include API Calls - If unchecked it will not send the API information.
* Enable XMLMC Requests - If unchecked it will send the XMLMC but not the requested data, just the exception information.
+
* Include API Request Data - If unchecked it will send the API but not the requested data, just the exception information.

Revision as of 08:37, 24 March 2020

Client Debugging report

This report will usually be requested by a member of Hornbill or a partner. Please download the file and follow the instructions you were given.

The report contains the following information:

Client Side Details

  • Navigator userAgent
  • Navigator-language
  • Navigator-onLine
  • Screen-resolution
  • User-Hornbill-userId
  • User-Hornbill-accountClass
  • User-Hornbill-language

JavaScript Exceptions

If an exception was caught by our code we will send this information

API Calls

API (Data requested by the client to the server) that thas failed.

If you are concerned about sensible information there is an option to filter this information in the popup.

  • Include API Calls - If unchecked it will not send the API information.
  • Include API Request Data - If unchecked it will send the API but not the requested data, just the exception information.