Category:How To - Email

Introduction

Email queries are some of the most common queries raised by customers. Queries range from how to set up Routing Rules to Email delivery not happening. The following are some examples:

• Routing Rules - Email updates from customer via email or via the portal
• Archiving Emails
• Routing Rules not working
• H_summary not being populated in emails
• BPM is not sending emails

Related Articles

• Routing Rules - Email updates from customer via email or via the portal
• Archiving Emails
• Routing Rules not working
• H_summary not being populated in emails
• BPM is not sending emails