Difference between revisions of "Boards Action Item"

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== BPM Workflow Automation ==
 
[[File:schedulechangebpm.png |right|400px|link=]]
 
The adding and removing of a Change Schedule can be automated within the BPM Workflow. 
 
:* '''Add to Change Calendar'''
 
:: The ''From'' and ''To'' dates are set by selecting the number of days from the point that this step in the process is reached.  For example ''Start this change 5 days from now and finish in 6 days from now''.  The corresponding dates will be automatically added.
 
:* '''Remove from Change Calendar'''
 
:: This will remove both the ''From'' and ''To'' dates from a change request.  This can be useful for when a change or release has been rejected after it has been scheduled or you may want to remove the change from the Change Calendar once the change / release has been completed.
 

Revision as of 12:40, 11 April 2017

Home > Service Manager

Introduction

The Schedule Action Item lets you define a start and end date for when this request will be implemented. This feature is only available for Change Requests and Releases.

Related Articles


Adding and Removing a Schedule

The Schedule Action can be used for both adding a schedule and removing a schedule. A From and a To date fields are provided

  • Schedule Change
Both a From and a To date are required when scheduling a change or release. Once the dates are entered you can click on the Schedule Change button to add the schedule and have it display on the Calendar.