Difference between revisions of "Assign Action Item"
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| + | This document can now be found at its new location in the [https://docs.hornbill.com/servicemanager-user-guide/service-portfolio/requests/assign-action/ Hornbill Document Library]. | ||
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| + | [[file:hornbill-document-library.png|Assign Action|link=https://docs.hornbill.com/servicemanager-user-guide/service-portfolio/requests/assign-action/]] | ||
| + | <!-- | ||
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<div style="border:1px solid #90C0FF; background:#D0E0FF; width:99%; padding:4px; margin-bottom:10px;"> | <div style="border:1px solid #90C0FF; background:#D0E0FF; width:99%; padding:4px; margin-bottom:10px;"> | ||
__NOTOC__[[Main Page|Home]] > [[Service Manager]] > Assign Action Item | __NOTOC__[[Main Page|Home]] > [[Service Manager]] > Assign Action Item | ||
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Decide if the assign action post on the timeline of the request will be customer facing or private to the team working on the request. | Decide if the assign action post on the timeline of the request will be customer facing or private to the team working on the request. | ||
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| + | === Take Ownership === | ||
| + | On the request's Information box, a button is made available that allows a user to quickly '''Take Ownership''' of the request without using the Assign action. This button is only visible when | ||
| + | * The user is a member of the currently assigned team. | ||
| + | * The request is not currently assigned to an owner. | ||
| + | --> | ||
| + | [[Category:HDOC]] | ||
Latest revision as of 18:07, 10 April 2024
This document can now be found at its new location in the Hornbill Document Library.
