Difference between revisions of "Assign Action Item"
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== Introduction == | == Introduction == | ||
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| + | The Assign Action allows a user to assign or reassign the request to another team or specific individual. | ||
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| + | === Available Teams ==== | ||
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| + | When viewing the teams which you can assign the request too, the drop down will only display the teams which support the Service which the request has been logged against. Read more about Supporting teams '''[[https://wiki.hornbill.com/index.php/Service_Support_Teams|here]]''' | ||
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| + | === Analysts Presence and Availability === | ||
Revision as of 17:12, 14 September 2016
Home > Service Manager
Introduction
The Assign Action allows a user to assign or reassign the request to another team or specific individual.
Available Teams =
When viewing the teams which you can assign the request too, the drop down will only display the teams which support the Service which the request has been logged against. Read more about Supporting teams [[1]]