Additional Services/success portal

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Welcome to the Hornbill Customer Success Portal

Customer Success Portal can be found at https://success.hornbill.com/hornbill/

The Customer Success Portal allows you to easily log, track and update all your Hornbill requests. You can quickly request a change to your subscription or order additional Expert Services from our catalog of services. Furthermore, the Customer Success Portal also provides a view of the features and functionality which are currently being created by our Development team and coming soon to Hornbill Service Manager. To access the customer portal for the first time, please make sure you close any browser window with an active Hornbill session first. Then select the forgot my password option using the email address you have provided us.

Here are some additional resources

How does the Hornbill Customer Portal work - https://wiki.hornbill.com/index.php/Self_Service

More detail about our Customer Success Portal is available in the following video: