Difference between revisions of "AQL"

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[[File:AQL.png|100PX]]
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[[File:Aql2.png|100px]]
 
<br>
 
<br>
 
==Introduction==
 
==Introduction==
AQL is a Cloud communications platform for building SMS, Voice & Messaging applications on an API built for global scale.  Keep your customers up to date with what is happening in Hornbill and tickets in real time with the Hornbill iBridge integration to Twilio SMS.
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AQL's Products include Messaging, IP Telephony, Secure Hosting and Colocation, Fixed and Mobile Connectivity
 
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==KeySafe Configuration==
 
==KeySafe Configuration==
[[File:twiliokeysafe.png|400px|right|link=https://wiki.hornbill.com/images/6/64/Twiliokeysafe.png]]
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[[File:AQL_Keysafe.png|400px|right]]
In order to integrate with Twilio, you will first need to configure, and securely store the authentication credentials for the Twilio Account/s you want to use with the Hornbill App.
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In order to integrate with AQL, you will first need to configure, and securely store the authentication credentials for the AQL Account/s you want to use with the Hornbill App.
  
Configure your '''Twilio''' account authentication in '''[[Hornbill_KeySafe|KeySafe]]''' in order to use the Twilio options.  
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Configure your '''AQL''' account authentication in '''[[Hornbill_KeySafe|KeySafe]]''' in order to use the AQL options.  
  
 
In the admin console > System > Security > KeySafe  
 
In the admin console > System > Security > KeySafe  
  
* Select on '''+''' and select '''Twilio'''
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* Select on '''+''' and select '''API Key'''
* Give the Twilio KeySafe a Title (this is the name / identifier for the Twilio account as you will see it when using the Integration Call node in your business process)
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* Give the AQL KeySafe a Title (this is the name / identifier for the AQL account as you will see it when using the Integration Call node in your business process)
 
* Optionally add a description
 
* Optionally add a description
* Add the name of the API Account (SID). This is found on the Twilio site when logged into your account under ''Settings->General Settings'' in the section titled ''API Credentials''
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* Add the API Key. This is found on the AQL site when logged into your account under API Tokens, if one does not exist you can create one.
* Add the API Token. This is found on the Twilio site when logged into your account under ''Settings->General Settings'' in the section titled ''API Credentials''
 
 
* Select '''Create Key''' to save  
 
* Select '''Create Key''' to save  
  
  
Right your all set........
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'''Managing AQL Configurations'''
  
'''Managing Twilio Configurations'''
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* Use KeySafe to create, store and enable integrations with multiple AQL accounts for use in your business processes
 
 
* Use KeySafe to create, store and enable integrations with multiple Twilio accounts for use in your business processes
 
  
 
==Business Process==
 
==Business Process==
  
 
===Options (Methods)===
 
===Options (Methods)===
Once you have your Twilio Account Authorised, your all set to use it with the '''[[Integration Call]]''' in your business processes. The following options are now available for you to use with Twilio:
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Once you have your AQL Account Authorised, your all set to use it with the '''[[Integration Call]]''' in your business processes. The following options are now available for you to use with AQL:
  
* Send SMS
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* Outbound SMS
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:* Check Credit
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:* Send
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:: * When setting the '''SMS To''' attribute, either use variables such as the customers number, progressive capture answer or a hardcoded number, in either case the expected format is 44 plus the number, (a '''+''' in front of the 44 is not required - example 447766******)
  
 
Read more about using the '''[[Integration Call]]''' from the Related Articles section, and learn how to work with input and output parameters for each of the AQL options.
 
Read more about using the '''[[Integration Call]]''' from the Related Articles section, and learn how to work with input and output parameters for each of the AQL options.
 
  
 
[[Category:Integration]]
 
[[Category:Integration]]

Revision as of 15:45, 16 January 2018

Home > Integration > Business Process Automation & Orchestration > Hornbill iBridge > AQL

Aql2.png

Introduction

AQL's Products include Messaging, IP Telephony, Secure Hosting and Colocation, Fixed and Mobile Connectivity

Related Articles

KeySafe Configuration

AQL Keysafe.png

In order to integrate with AQL, you will first need to configure, and securely store the authentication credentials for the AQL Account/s you want to use with the Hornbill App.

Configure your AQL account authentication in KeySafe in order to use the AQL options.

In the admin console > System > Security > KeySafe

  • Select on + and select API Key
  • Give the AQL KeySafe a Title (this is the name / identifier for the AQL account as you will see it when using the Integration Call node in your business process)
  • Optionally add a description
  • Add the API Key. This is found on the AQL site when logged into your account under API Tokens, if one does not exist you can create one.
  • Select Create Key to save


Managing AQL Configurations

  • Use KeySafe to create, store and enable integrations with multiple AQL accounts for use in your business processes

Business Process

Options (Methods)

Once you have your AQL Account Authorised, your all set to use it with the Integration Call in your business processes. The following options are now available for you to use with AQL:

  • Outbound SMS
  • Check Credit
  • Send
* When setting the SMS To attribute, either use variables such as the customers number, progressive capture answer or a hardcoded number, in either case the expected format is 44 plus the number, (a + in front of the 44 is not required - example 447766******)

Read more about using the Integration Call from the Related Articles section, and learn how to work with input and output parameters for each of the AQL options.