Platform Configuration
Home > Administration > System
Introduction
The System page offers quick access to some of the common configurations for your instance. System settings are global to all the installed applications or contain features and utilities that are specific to your Instance. Configure everything from setting up your Organizational structure including the users, departments, and teams that will be using Hornbill and their rights to what they can access down to setting up mailboxes, webhook integration, and down to the finite system settings
Features
This section offices some of the common configuration options. Depending on your rights, the available options listed below will vary.
Organizational Data
- Users
- Roles
- Organization
- Sites
- User Templates
Security
- SSO Profiles
Manage Portals
- Portal Accounts
- Guest Accounts
- Guest Account Templates
- Customize Customer Portal
- Customize Service Portal
- Translate
- Advanced Settings
Workflow
- Service Level Calendars
Settings
- Advanced
- Webhooks
- Outbound Mail Routing
- Shared Mailboxes
- Templates
- Routing Rules
Data
- Profiles
- Auto Values
- Index Storage
- Database Direct
- File Browser
Language
- Translations
- Manage Languages
Monitor
- Log Files
- Sessions
App Store
Latest Changes
Accounts
System
- Change Advanced System Settings
- Review Webhooks
Extra
- Take a Tour
Applications
- Browse the Hornbill App Store
- Manage Domains
- Manage Shared Mailboxes
Monitor
- Review Log Files
- Review Hornbill Server Log
Hornbill Update History
A detailed history of updates to your Hornbill Instance can be viewed from here. Click on the Show More button on any of the releases to show a detailed history of all the new features, changes to existing features, and any fixes that have been applied to your Hornbill Instance.
Release notes are available for the following
- Hornbill ESP
- Hornbill Administration
- Hornbill User Application