Service Manager Mobile: Difference between revisions
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The Service Manager Application is accessible to co-workers who are subscribed Service Manager users. The Service Manager mobile App provides analysts with the following functionality. | The Service Manager Application is accessible to co-workers who are subscribed Service Manager users. The Service Manager mobile App provides analysts with the following functionality. | ||
Co-workers with the rights to use Service Manager will see a Service Manager Option in the Navigation Menu and an Option for '''Requests''''. Selecting '''Requests''' will take the Co-worker to their list of requests. | |||
The default View will show Requests which are assigned to the Co-worker directly. | |||
* Search & View Requests | * Search & View Requests | ||
* Update & Collaborate Requests | * Update & Collaborate Requests | ||
* Reassign & Resolve Requests | * Reassign & Resolve Requests | ||
Revision as of 08:36, 15 April 2016
Home > Hornbill Mobile
Introduction
The Service Manager Application is accessible to co-workers who are subscribed Service Manager users. The Service Manager mobile App provides analysts with the following functionality.
Co-workers with the rights to use Service Manager will see a Service Manager Option in the Navigation Menu and an Option for Requests'. Selecting Requests will take the Co-worker to their list of requests.
The default View will show Requests which are assigned to the Co-worker directly.
- Search & View Requests
- Update & Collaborate Requests
- Reassign & Resolve Requests