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This document can now be found at its new location in the [https://docs.hornbill.com/servicemanager-user-guide/service-portfolio/requests/category-action/ Hornbill Document Library]. | |||
[[file:hornbill-document-library.png|Category Action|link=https://docs.hornbill.com/servicemanager-user-guide/service-portfolio/requests/category-action/]] | |||
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{{bluebanner|[[Main Page|Home]] > [[Service Manager]] > [[Service Manager Request Types|Request Types]] > Category Action Item|[[:Category:Service Manager|Index]]}} | {{bluebanner|[[Main Page|Home]] > [[Service Manager]] > [[Service Manager Request Types|Request Types]] > Category Action Item|[[:Category:Service Manager|Index]]}} | ||
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=== Visibility === | === Visibility === | ||
Prior to updating the category, a user can select the visibility level of the update to be added to the Request Timeline. A visibility set to ''Customer'' will allow a customer to view the category change on the portals. A default visibility level can be set using the Service Manager setting '''guest.ui.app.com.hornbill.servicemanager.operation.defaultVisibility.category''' | Prior to updating the category, a user can select the visibility level of the update to be added to the Request Timeline. A visibility set to ''Customer'' will allow a customer to view the category change on the portals. A default visibility level can be set using the Service Manager setting '''guest.ui.app.com.hornbill.servicemanager.operation.defaultVisibility.category''' | ||
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[[Category:Service Manager]][[Category:HDOC]] | |||
[[Category:Service Manager]] | |||
Revision as of 17:50, 29 January 2024
This document can now be found at its new location in the Hornbill Document Library.
