Difference between revisions of "Reporting"
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| + | This document can now be found at its new location in the [https://docs.hornbill.com/esp-config/reporting/reports Hornbill Document Library]. | ||
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| + | [[file:hornbill-document-library.png|Reporting|link=https://docs.hornbill.com/esp-config/reporting/reports]] | ||
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__NOTOC__[[Main Page|Home]] > [[Administration]] > Reporting | __NOTOC__[[Main Page|Home]] > [[Administration]] > Reporting | ||
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==Introduction== | ==Introduction== | ||
The Hornbill Administration comes with a powerful, enterprise reporting solution to allow you build and extract the business intelligence that you require. Standard reporting comes as part of the service manager application while the Measures, Widgets, Dashboards and Slideshows features form the Hornbill Performance Analytics package which can be purchased separately. | The Hornbill Administration comes with a powerful, enterprise reporting solution to allow you build and extract the business intelligence that you require. Standard reporting comes as part of the service manager application while the Measures, Widgets, Dashboards and Slideshows features form the Hornbill Performance Analytics package which can be purchased separately. | ||
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| + | == Related Articles == | ||
| + | :* [[Advanced Analytics]] | ||
| + | :* [[Application_Entity_Viewer|Application Entity Viewer]] | ||
| + | :* [[Service_Manager_Reports|Service Manager In-App Reporting]] | ||
| + | |} | ||
| + | {{#ev:youtube|n2JmomAlUd4|320|right}} | ||
==Features== | ==Features== | ||
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====[[Reports]]==== | ====[[Reports]]==== | ||
Reports are used to collect specific data for your reporting needs. The reports in Hornbill are point in time, meaning that the data is accurate at the point when the report is run. There are various different options with reports which will be explored in more detail in the following sections. | Reports are used to collect specific data for your reporting needs. The reports in Hornbill are point in time, meaning that the data is accurate at the point when the report is run. There are various different options with reports which will be explored in more detail in the following sections. | ||
| − | [[Category: | + | ====Useful References==== |
| + | * [[Table Info: Main Request Table|Main Request Table (h_itsm_requests)]] | ||
| + | * [[Table_Info: h_sys_ccodes|ISO Country Codes (h_sys_ccodes)]] | ||
| + | * [[SQL_Reference: Date Time Functions|SQL date Time Functions]] | ||
| + | Full schema information and table descriptions can be found in the Application entity viewer located in Hornbill Administration: [[Application_Entity_Viewer|'''''Click here for more info''''']] | ||
| + | --> | ||
| + | [[Category:HDOC]] | ||
Latest revision as of 21:45, 31 May 2024
This document can now be found at its new location in the Hornbill Document Library.
