Difference between revisions of "Reporting"
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| + | This document can now be found at its new location in the [https://docs.hornbill.com/esp-config/reporting/reports Hornbill Document Library]. | ||
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| + | [[file:hornbill-document-library.png|Reporting|link=https://docs.hornbill.com/esp-config/reporting/reports]] | ||
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__NOTOC__[[Main Page|Home]] > [[Administration]] > Reporting | __NOTOC__[[Main Page|Home]] > [[Administration]] > Reporting | ||
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==Introduction== | ==Introduction== | ||
The Hornbill Administration comes with a powerful, enterprise reporting solution to allow you build and extract the business intelligence that you require. Standard reporting comes as part of the service manager application while the Measures, Widgets, Dashboards and Slideshows features form the Hornbill Performance Analytics package which can be purchased separately. | The Hornbill Administration comes with a powerful, enterprise reporting solution to allow you build and extract the business intelligence that you require. Standard reporting comes as part of the service manager application while the Measures, Widgets, Dashboards and Slideshows features form the Hornbill Performance Analytics package which can be purchased separately. | ||
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| + | == Related Articles == | ||
| + | :* [[Advanced Analytics]] | ||
| + | :* [[Application_Entity_Viewer|Application Entity Viewer]] | ||
| + | :* [[Service_Manager_Reports|Service Manager In-App Reporting]] | ||
| + | |} | ||
| + | {{#ev:youtube|n2JmomAlUd4|320|right}} | ||
==Features== | ==Features== | ||
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====[[Widgets]]==== | ====[[Widgets]]==== | ||
Widgets are provided to create plug in data that can be used to build Dashboards. Some widget types make use of existing measures and provide the ability to display them in a more appealing format. Certain widget types allow you to return and display data based on configuration carried out within the widget. | Widgets are provided to create plug in data that can be used to build Dashboards. Some widget types make use of existing measures and provide the ability to display them in a more appealing format. Certain widget types allow you to return and display data based on configuration carried out within the widget. | ||
| − | :* [[ | + | ====[[Dashboards]]==== |
| − | + | Dashboards are used to display widget content. | |
| − | : | + | ====[[Slideshows]]==== |
| − | [[Category: | + | Slideshows provide a way of automatically presenting a number of Dashboards one after another, and against definable transitions periods. |
| + | ====[[Reports]]==== | ||
| + | Reports are used to collect specific data for your reporting needs. The reports in Hornbill are point in time, meaning that the data is accurate at the point when the report is run. There are various different options with reports which will be explored in more detail in the following sections. | ||
| + | ====Useful References==== | ||
| + | * [[Table Info: Main Request Table|Main Request Table (h_itsm_requests)]] | ||
| + | * [[Table_Info: h_sys_ccodes|ISO Country Codes (h_sys_ccodes)]] | ||
| + | * [[SQL_Reference: Date Time Functions|SQL date Time Functions]] | ||
| + | Full schema information and table descriptions can be found in the Application entity viewer located in Hornbill Administration: [[Application_Entity_Viewer|'''''Click here for more info''''']] | ||
| + | --> | ||
| + | [[Category:HDOC]] | ||
Latest revision as of 21:45, 31 May 2024
This document can now be found at its new location in the Hornbill Document Library.
