Software Asset Management: Difference between revisions
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This document can now be found at its new location in the [https://docs.hornbill.com/servicemanager-user-guide/asset-management/software-asset-management Hornbill Document Library]. | |||
[[file:hornbill-document-library.png|Software Asset Management|link=https://docs.hornbill.com/servicemanager-user-guide/asset-management/software-asset-management]] | |||
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==Introduction== | ==Introduction== | ||
Import and view installed | Import and view the installed software on our devices. Ratify installed software against license records held across all your vendors. | ||
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== Related Articles == | == Related Articles == | ||
:* [[Asset_Data_Import_Tool]] | :* [[Asset_Data_Import_Tool|Asset Data Import Tool]] | ||
:* [[IT_Operations_Management|ITOM]] | |||
:* [[Manage Assets]] | :* [[Manage Assets]] | ||
:* [[Asset Types]] | :* [[Asset Types]] | ||
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[[File:SAM_Menu_Option.png|right|300px]] | [[File:SAM_Menu_Option.png|right|300px]] | ||
* Software Asset Management User - Needed to view the Software Asset Management views | |||
* Asset Management Admin - Needed to enable the '''Installed Software''' accordion view for required Asset Types | |||
* Software Asset | |||
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Import | == Import Installed Software - List == | ||
Import installed software from devices from third-party discovery solutions using the [[Asset_Data_Import_Tool]], or directly from the Hornbill ITOM App using the scheduled '''Asset Import''' job; do this for managed devices once discovered through the Hornbill ITOM app (ITOM is a subscribable App, separate to the Service Manager App). | |||
== View Installed Software == | == View Installed Software == | ||
[[File:SAM_List_View.png|right|600px]] | [[File:SAM_List_View.png|right|600px]] | ||
Software installed on | Software installed on devices in your estate - Once installed software is imported against your hardware assets, the list will show all software with the following: | ||
* Vendor | * Vendor | ||
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Use the '''Vendor''' drop down to filter the installed software list, to only that vendor's products | Use the '''Vendor''' drop down to filter the installed software list, to only that vendor's products | ||
=== View | === View which Devices Software is Installed On === | ||
Highlight a software product in the list, to view the right hand side panel, which will show: | Highlight a software product in the list, to view the right hand side panel, which will show: | ||
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* Matching Software Assets - Any existing asset records of type '''Software Asset''' which match the software product | * Matching Software Assets - Any existing asset records of type '''Software Asset''' which match the software product | ||
[[File:SAM_Add_Product_View.png|right|500px]] | |||
=== Add Corresponding Software License Product === | |||
If you don't hold a corresponding Software Asset Record for the installed software, you can manually add one, by hovering over the '''Actions''' column for the corresponding software product in the list, and choose '''+ New Asset''' | If you don't hold a corresponding Software Asset Record for the installed software, you can manually add one, by hovering over the '''Actions''' column for the corresponding software product in the list, and choose '''+ New Asset''' | ||
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== View Installed Software per Device == | == View Installed Software per Device == | ||
[[File:SAM_Per_Device.png|right|400px]] | |||
For Asset Types created under the '''Computer System''' and, or '''Mobile Device''' Classes, an Asset Administrator can enable the: | |||
* '''Installed Software Information''' accordion section from the '''Manage Asset Types''' menu option. | |||
This will expose the Installed Software Information accordion section on any Asset Records, of that '''Asset Type'''. | |||
Data displayed: | |||
* Software Product | |||
* Vendor | |||
* Version | |||
* When Installed | |||
[[Category: Service Manager]] | [[Category: Service Manager]] | ||
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[[Category: HDOC]] |
Latest revision as of 21:17, 26 April 2024
This document can now be found at its new location in the Hornbill Document Library.