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| | This document can now be found at its new location in the [https://docs.hornbill.com/ibridge-packages/welcome Hornbill Document Library]. |
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| <div style="border:1px solid #90C0FF; background:#D0E0FF; width:99%; padding:4px; margin-bottom:10px;">
| | [[file:hornbill-document-library.png|iBridge Package Reference|link=https://docs.hornbill.com/ibridge-packages/welcome]] |
| __NOTOC__[[Main Page|Home]] > [[Integration]] > [[Business Process Automation & Orchestration]] > [[Hornbill iBridge]] > Opsgenie
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| </div>
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| [[File:opsgenie_logo.png|300px]]
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| <br>
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| ===Cloud-based On-Call Management and Alerting===
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| The Opsgenie '''[[Cloud Automation]]''' operations for Hornbill allow you to automate the creation of Alerts, and to check who is on-call for a particular schedule.
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| '''Opsgenie''' is a [[Hornbill_iBridge#Premium_Integrations|Premium Integration]] [[File:Green_Dollar.png|12px|link=https://wiki.hornbill.com/index.php/Hornbill_iBridge#Premium_Integrations|Premium Integration]]
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| == Related Articles ==
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| :* [[Hornbill iBridge]]
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| :* [[Hornbill_iBridge#Premium_Integrations|Premium Integrations]]
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| :* [[Hornbill_KeySafe|KeySafe]]
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| :* [[Cloud Automation]]
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| :* [[Business_Process_Designer|Business Process Designer]]
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| :* [[Auto Tasks]]
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| :* [[Custom Buttons]]
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| :* [[Runbooks]]
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| |}
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| ==Authentication==
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| In order to integrate with Opsgenie, you will first need to configure, and securely store the authentication credentials for the Opsgenie Account/s you want to use with the Hornbill App. You can configure your '''Opsgenie''' account authentication in '''[[Hornbill_KeySafe|KeySafe]]''', as below.
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| [[File:Ppsgenie_keysafe.png|300px|right]]
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| ===Storing Credentials===
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| * In '''[[Administration]]''', navigate to System > Security > KeySafe;
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| * Select on '''+''' and select '''API JKey'''
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| * Give the Opsgenie KeySafe a Title (this is the name/identifier for the Opsgenie account as you will see it when using the Cloud Automation node in your business process)
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| * Optionally add a description
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| * '''API Key''' - Define the Opsgenie API Key that you wish to perform the operations using.
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| * '''API Endpoint''' - Define the API Endpoint that the operations should use. For Opsgenie accounts hosted in the EU, this should be https://api.eu.opsgenie.com and everywhere else it should be https://api.opsgenie.com
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| * Select '''Create Key''' to save
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| ===Revoking Access===
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| If at any point you wish to revoke your Hornbill instances access to Opsgenie , just select the relevant key in your Keysafe list and hit the '''Trash Can''' button to delete it
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| '''NOTE''': This will revoke the rights of any existing Opsgenie Integration Calls in your Business Processes/Custom Buttons/Auto Tasks/Runbooks that are using the revoked Opsgenie Account, so you will need to edit these accordingly.
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| ==Cloud Automation Operations==
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| You can automate the use of the operations listed below using '''[[Cloud Automation|Cloud Automations]]''' from within the '''[[Business_Process_Designer|Business Process Designer]]''', '''[[Auto Tasks]]''', '''[[Custom Buttons]]''' or '''[[Runbooks]]'''.
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| ===On-Call===
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| :* Who Is On Call - this returns the details of who is on call for a specified Schedule
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| ===Alerts===
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| :* Create - This will Create a new Alert
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| <br/>
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| Read more about using '''[[Cloud Automation|Cloud Automations]]''' from the Related Articles section, and learn how to work with input and output parameters for each of the Opsgenie operations.
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| ==Support==
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| If you have any questions regarding the PagerDuty Keysafe Key or Operations, please visit the '''[https://community.hornbill.com/forum/132-integration-connectors-api-webhooks Hornbill Community Forums]'''.
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| [[Category:Integration]] | |
