Mailbox Rights and Roles: Difference between revisions
Jump to navigation
Jump to search
No edit summary |
No edit summary |
||
| Line 4: | Line 4: | ||
# [[How_do_I_launch_the_Hornbill_Admin_tool? |Launch the Hornbill Admin tool]] | # [[How_do_I_launch_the_Hornbill_Admin_tool? |Launch the Hornbill Admin tool]] | ||
# Navigate to Email then Mailboxes/Shared Mailboxes (TBC - note daniel has created a PDF for this that is being revised) | # Navigate to Email then Mailboxes/Shared Mailboxes (TBC 3 - note daniel has created a PDF for this that is being revised) | ||
Revision as of 08:15, 15 April 2014
Email is used by the Service Manager application in various processes. For example, in Incident management it can be used to both receive requests to create a call or to communicate progress or resolution of a call. On initial creation of a new instance a default mailbox will have been set up and configured for you.
If you wish to configure your own mailbox then carry out the following steps:-
- Launch the Hornbill Admin tool
- Navigate to Email then Mailboxes/Shared Mailboxes (TBC 3 - note daniel has created a PDF for this that is being revised)