Service Manager Configuration: Difference between revisions
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[[File:ManageAppSettingsCard.png|right|Service Manager Settings]] | [[File:ManageAppSettingsCard.png|right|Service Manager Settings]] | ||
Settings allow you to fine turn your Service Manager app to just the way you want it. The settings give you options to set everything from email archiving to setting up the look and feel of your Services Portal App. | Settings allow you to fine turn your Service Manager app to just the way you want it. The settings give you options to set everything from email archiving to setting up the look and feel of your Services Portal App. | ||
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== Simple Lists == | == Simple Lists == |
Revision as of 16:41, 22 August 2016
Introduction
The Service Manager Administration provides details of the configuration options for Service Manager which can be configured within the Administration portal.
Roles
Hornbill Roles are used to group users with similar access requirements to the different applications or to Administration. Using roles takes away the need to manage rights on an user by user basis. A number of Roles are provided by Service Manager to use and allocate to users of the Service Manager app. Custom roles can also be created to meet any specific need.
- Service Manager Roles
- Create Roles
- View Role Details
- Assigning Users to Roles
- Managing rights and access for each Role
Progressive Capture
Business Process Workflow
Settings
Settings allow you to fine turn your Service Manager app to just the way you want it. The settings give you options to set everything from email archiving to setting up the look and feel of your Services Portal App.