Yammer

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Introduction

Yammer is a freemium enterprise social networking service used for private communication within organizations

Keep your Yammer colleagues up to date with what is happening in Hornbill and tickets in real time with Hornbill iBridge

Yammer is a Premium Integration Premium Integration

Related Articles

KeySafe Configuration

Yammer KeySafe.png

In order to integrate with Yammer, you will first need to configure, and securely store the authentication credentials for the Yammer Account/s you want to use with the Hornbill App.

Configure your Yammer account authentication in KeySafe in order to use the Yammer options.

In the admin console > System > Security > KeySafe

  • Select on + and select Yammer
  • Give the Yammer KeySafe a Title (this is the name / identifier for the Slack account as you will see it when using the Integration Call node in your business process)
  • Optionally add a description
  • Select Create Key to save

Once the Key is created, you will need to connect to Yammer and your account, in order to authorize the Hornbill App to perform the listed Yammer options.

  • Select Connect

You will be redirected to Yammer in a pop up window, where you will be required to login to your Yammer account, and then you will be prompted to allow the Hornbill App to be allowed to perform actions with the chosen Yammer account.


Managing Yammer Configurations

  • Use KeySafe to create, store and enable integrations with multiple Yammer accounts for use in your business processes
  • Use the Revoke Access option against a Yammer account in KeySafe in order to revoke authentication rights for the Hornbill App to use the account
  • Note, this will revoke the rights of any existing Yammer Integration Calls in your business processes, which are using the revoked Yanner Account, so you will need to edit your business processes accordingly.



Business Process

Options (Methods)

Once you have your Yammer Account Authorised, your all set to use it with the Integration Call in your business processes. The following option is now available for you to use within Yammer:

  • Post Message

Read more about using the Integration Call from the Related Articles section, and learn how to work with input and output parameters

Example

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