Configuration Manager

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Configmainimg.png


Introduction

The Configuration Manager app consists of a Configuration Item (CI) list and a graphical explorer used for browsing related CIs. These tools are used to configure and visualize your CMDB. On the installation of Configuration Manager a number of plug-ins are added to Service Manager to provide quick access to the CI Graphical Explorer from Service Manager Requests and Assets.

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Configuration Items

Configuration Manager allows you to manage different Configuration Items in Hornbill. Configuration Items are:

  • Assets
  • Requests
  • Co-workers
  • Documents
  • Services

Configuration Item Policy List

The CI Policy List is accessed when selecting Configuration Manager from the application bar. The CI List offers the following features

  • CI Type selector
Filter the list by Service or Asset, if selecting Asset, filter the list further by Asset Class and Type
  • Filter
Search for a specific CI
  • Policy Filter
Show all CI's, those in and out of Policy

Configuration Item Explorer

Explorer.png

The CI Explorer provides a graphical representation of associated or linked CIs. The CI Explorer can be opened from the CI List or by using on of the Configuration Manager plug-ins.

Tool Bar

  • Select Impact
  • In Policy / Not in Policy
  • CI Type Filters
  • Launch Explorer
  • Legend
  • Show / Hide Details

Plug-ins

A Plug-in is a small piece of functionality provided by one Hornbill app which is integrated into another Hornbill app

Service Manager

  • Request Form
Launch the CI Explorer directly from any request form. This will put the request as the focus of the explorer and allow you to visualize the related CIs associated to this request.
  • Asset Form
Launch the CI Explorer directly from any asset form. This will put the asset as the focus of the explorer and allow you to visualize the related CIs to this asset
  • Services Form
Launch the CI Explorer directly from any Service form. This will put the Service as the focus of the explorer and allow you to visualize the related CIs to this
  • Asset Timeline
Assets marked as In Policy will have a timeline enabled for collaborating on the Asset
  • Asset Activities
Assets marked as In Policy will have activities enabled, allowing for the scheduling of activities such as reviews, maintenance, patching etc
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